Sunday, August 12, 2012

Sprint is a crook!!

I just got in from running lots of errands. I thought that I would get a lot done today since we got out fairly early but unfortunately I didn't. If we didn't accomplish anything else, we wanted to get my husband another phone since his contract is up. We are with Sprint. We wanted to get him a phone that was Android but not 4G since 4G costs more (when he got the phone, it was $10 more for a 4G phone because of the "better" data speed/network). We didn't want to pay extra for an intermittent network. It is very rare that he actually gets 4G speeds (also, it interrupts his data stream if he is watching something or downloading something). We wanted to save money as well, so we thought that it would be best for him to go just one step down. To our surprise, any phone from Sprint that has Android capabilities now requires and everything data plan PLUS a $10 premium! This is no longer for 4G only. Now they are charging everyone for what they have been enjoying for years. I even found out my mediocre LG Optimus S will begin to incur that same $10 charge as soon as my contract is up! If anyone knows this phone, it is a basic run-of-the-mill phone. there is nothing special about it and I find it insulting that I will be charged extra on top of: our bill, the everything data plan, and extra fees (there is also an extra $5 fee if you do not have automatic billing). If that wasn't enough, let's add an extra $10 to the mix for Android!! This is disgusting!

When we went to Best Buy today, the rep told us that they started this six months ago! I am so upset that Sprint is nickel-and-diming their customers!! Could this have anything to do with the fact that Sprint just started offering Iphones at unlimited data speeds? I was wondering how they were going to pay for that. Alternatively, it could also have to do with the fact that people with phones (like my husband's Evo 4G) were required to have an extra $10 charge despite the network not even being ready. Maybe people complained about that so Sprint said "let's just roll all premium phones into one premium plan and charge people extra whether they have 4G or not, that way, no one can say that it is because of 4G. Whatever the case is (I am leaning more toward Sprint penalizing everyone for their new Iphone customer's excessive data usage). Sprint is a terrible company and what stinks is the fact that as long as we continue to buy despite constantly being taken advantage of, big business will always win.

No comments:

Post a Comment